1. Discovery Call
Confirm property type, guest capacity, turnover frequency, access method, and whether the host is a fit for a structured service model.
Aesthetic Abodes
Airbnb Client Onboarding Workflow
A step-by-step onboarding path for bringing a short-term rental into the Aesthetic Abodes property-care system.
Onboarding
How a property moves into the system.
The onboarding process is designed to make expectations clear, tighten the setup, and get the property into a smoother guest-ready rhythm from the beginning.
What onboarding covers
- Access and turnover coordination
- Inventory setup and restocking boundaries
- Host responsibilities versus Aesthetic Abodes scope
- Property-specific expectations before regular turnovers begin
2. Property Walkthrough & Setup Audit
Inspect layout, storage, linen flow, supply storage, laundry access, and identify missing operational items before service begins.
3. Service Scope Confirmation
Choose the monthly package tier, lock in turnover expectations, define consumables, and confirm what remains the host’s responsibility.
4. Access & Automation Setup
Require code-based entry, collect booking calendar details, confirm cleaner access windows, and establish the preferred communication channel.
5. Inventory Baseline
Create the initial consumables list, set minimum stock thresholds, log linen counts, and assign all recurring restock items to the client account.
6. Welcome Station Installation
Set up the guest-facing information card or counter display with Wi‑Fi, entry notes, checkout reminders, local recommendations, and issue contact details.
7. Trial Turnover
Run the first guest turnover using the full checklist, note friction points, and tighten the reset standard before regular operation begins.
8. Ongoing Review Loop
Review property performance, supply spend, recurring issues, and opportunities to improve efficiency after the first 30 days and at regular intervals after that.
